PRIVACY POLICY

Perspektiv AI Ltd ("Perspektiv AI", "we", "us", "our" and terms of similar meaning) takes your privacy rights very seriously. We are committed to transparently describing our privacy practices, including how we collect, use and disclose (a) your personal data ("Personal Data"); and (b) data we obtain from your activity on the Services (as defined below) ("Usage Data") as part of providing our Website available at perspektivai.com (the "Website") the licence to the Software (as defined in the Terms) and the services provided to you subject to the Terms and/or an Order Form or any Schedule (collectively, the "Services").

We encourage you to read and understand our Licence and Services Terms and Conditions ("Terms") and this privacy policy ("Privacy Policy") before using the Services. By accepting the Terms and/or Privacy Policy or by accessing the Services, you expressly consent to our collection, use and disclosure of your Personal Data and Usage Data in accordance with this Privacy Policy. This Privacy Policy is incorporated into and subject to our Terms.

This Privacy Policy may change from time to time. Your continued use of the Services after we make changes indicates that you accept and consent to those changes, so please check the Privacy Policy periodically for updates. We will notify you in advance of any material changes to this Privacy Policy and obtain your consent to any new ways that we collect, use, and disclose your Personal Data.

All capitalised terms or terms that were otherwise defined in the Terms that are not otherwise defined herein obtain their meaning from the Terms, including, without limitation, the definition of "you" and "your" used in the Terms.

1. Data Controller Information

For the purposes of the UK General Data Protection Regulation ("UK GDPR") and the Data Protection Act 2018, Perspektiv AI Ltd is the data controller responsible for your Personal Data.

If you have any questions about this Privacy Policy or our data practices, please contact our Data Protection Officer at:

Email: info@perspektivai.com


2. Scope of Application of this Privacy Policy

We will only use your Personal Data in accordance with this policy and applicable UK data protection law. We take steps to ensure that the Personal Data that we collect about you is adequate, relevant, not excessive, and used for limited purposes.

This Privacy Policy applies to Personal Data we collect, use, or disclose about you:

  • On the Services.

  • In email, text, and other electronic messages between you and Perspektiv AI.

The Services may include links to third-party websites, plug-ins, services, social networks, or applications. Clicking on those links or enabling those connections may allow the third party to collect or share data about you. If you follow a link to a third-party website or engage a third-party plugin, please note that these third parties have their own privacy policies and we do not accept any responsibility or liability for these policies. We do not control these third-party websites, and we encourage you to read the Privacy Policy of every website you visit.

3. What Personal Data We Collect

We collect and use several types of information from and about you, including:

Personal Data, that we can reasonably use to directly or indirectly identify you, including the following:

  • Your Account Information. When registering for a User account or as you access or use the Services, Clients and Users provide information including your name, email address, location and password (encrypted). Where possible, we indicate which information is required and which information is optional.

  • User Content. As you use the Services, you can, or may be required, from time to time enter or send to us Personal Data, which may include, without limitation, Personal Data that you share on your account as a Client or a User, including any input, file uploads, or feedback you provide to the Services.

  • Payment and Banking Information. When a Client provides a credit/debit card, payment method or banking information through the Client account or an Administrator, these payment details will be shared with our third-party payment processor(s). We do not store credit/debit card, payment method or banking information on our servers. If the Client modifies which Administrator account provides payment for the Services, we will require that Personal Data to be updated for your continued access to the Services.

Non-personal information, that does not directly or indirectly reveal your identity or directly relate to an identifiable individual, such as demographic information, or statistical or aggregated information. Statistical or aggregated data does not directly identify a specific person, but we may derive non-personal statistical or aggregated data from Personal Data. For example, we may aggregate Personal Data to calculate the percentage of Users accessing a specific feature or Services.

Technical information, including the full Uniform Resource Locators (URLs), clickstream to, through and from our Services (including date and time), page response times, download errors, page interaction information (such as scrolling, clicks, and mouse-overs), methods used to browse away from the page, or any phone number used to call our customer service number.

4. Legal Basis for Processing Your Personal Data

Under UK data protection law, we must have a legal basis for processing your Personal Data. The legal bases we rely on are:

  • Consent: Where you have given clear consent for us to process your Personal Data for a specific purpose.

  • Contract: Where our use of your Personal Data is necessary for a contract we have with you, or because you have asked us to take specific steps before entering into a contract.

  • Legal obligation: Where our use of your Personal Data is necessary for us to comply with the law.

  • Legitimate interests: Where our use of your Personal Data is necessary for our legitimate interests or the legitimate interests of a third party (unless there is a good reason to protect your Personal Data which overrides our legitimate interests).

5. How We Collect Personal Data About You

We use different methods to collect your Personal Data, including through:

Direct interactions with you when you provide it to us, for example, by filling in forms or corresponding with us via the Website, by email, or otherwise in the Services.

Automated technologies or interactions, as you navigate through our Services. Personal Data collected automatically may include usage details, IP addresses, and information collected through cookies, web beacons, and other tracking technologies.

A. Personal Data You Provide to Us

When you use the Services, we may ask you to provide:

  • Personal Data that you provide by filling in forms available through the Services. This includes Personal Data you provide when creating a User account, uploading User Content and/or otherwise using the Services.

  • Records and copies of your correspondence (including email addresses) if you contact us.

  • Your search queries on the Services.

B. Personal Data We Collect Through Cookies and Other Automatic Data Collection Technologies

As you navigate through and interact with the Service, we and our third-party service providers may use cookies or other automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including:

  • Details of your visits to the Services, including traffic data, location data, logs, and other communication data and the resources that you access and use on the Services.

  • Information about your computer, device, and internet connection, including your IP address, operating system, and browser type.

The technologies we use for this automatic data collection may include:

  • Cookies (or browser cookies). A cookie is a small file placed on the hard drive of your computer. You may refuse to accept browser cookies by activating the appropriate setting on your browser. Because each browser is different, please consult the instructions provided by your browser. Please note that you may need to take additional steps to refuse or disable certain types of Cookies. For example, due to differences in how browsers and mobile apps function, you may need to take different steps to opt out of Cookies used for targeted advertising in a browser and to opt out of targeted advertising for a mobile application, which you may control through your device settings or mobile app permissions. However, if you select this setting you may be unable to access certain parts of the Services. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our App and Website.

  • Flash Cookies. Certain features of the Services may use local stored objects (or Flash cookies) to collect and store information about your preferences and navigation to, from, and on the Services. Flash cookies are not managed by the same browser settings that are used for browser cookies.

  • Web Beacons. Pages available through the Services and our e-mails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit us, for example, to count users who have visited those pages and for other related website statistics (for example, recording the popularity of certain website content and verifying system and server integrity).

6. How We Use Your Personal Data

We use Personal Data and Usage Data that we collect about you or that you provide to us for the following purposes:

  • To determine your eligibility to be a Client, Administrator, or User, or to continue to have a Client account or User account on the Services.

  • To licence the Software and provide our Services to you.

  • To provide you with information, products, or services that we offer or you request from us.

  • To fulfil the purposes for which you provided the Personal Data or that were described when it was collected, or any other purpose for which you provide it.

  • To carry out our obligations and enforce our rights arising from any contracts with you, including for billing and collection or to comply with legal requirements.

  • To notify you about changes to our Services, either directly or through one of our partners, including for marketing and promotional purpose.

  • To improve, promote and develop our Services.

  • To provide you with user support, communicate with you and administer the Services, including troubleshooting.

  • To help us detect and combat abuse, harmful activity, fraud, spam, and illegal activity on the Services.

  • To allow you to participate in interactive features of the Services.

  • To enforce our terms, conditions and policies.

  • To facilitate payment transactions.

  • For any other purpose with your consent.

These uses improve the Services and better tailor it to meet your needs, so as to provide you with a secure, efficient and customised experience while using the Services.

7. Disclosure of Your Personal Data

We may aggregate and anonymise your Usage Data and use and disclose it for a variety of purposes, including analytics; however, in these situations, we do not disclose Personal Data. We may disclose Personal Data that we collect or you provide, as described in this Privacy Policy:

  • To our subsidiaries and affiliates.

  • In accordance with applicable law, to a buyer or other successor in the event of a merger, divestiture, restructuring, reorganisation, dissolution, or other sale or transfer of some or all of Perspektiv AI's assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Data held by Perspektiv AI about our customers and users is among the assets transferred.

  • To contractors, service providers, and other third parties we use to support our business (such as analytics and search engine providers that assist us with Services improvement and optimisation, cloud service providers, payment processors for the processing of payments) and who are contractually obligated to keep Personal Data confidential, use it only for the purposes for which we disclose it to them, and to process the Personal Data with the same standards set out in this Privacy Policy.

  • To fulfil the purpose for which you provide it.

  • For any other purpose disclosed by us when you provide the Personal Data.

  • With your consent.

We may also disclose your Personal Data:

  • To comply with any court order, law, or legal process, including to respond to any government or regulatory request, in accordance with applicable law.

  • To enforce or apply our Terms and other agreements.

  • If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Perspektiv AI, our Users, or others.

8. International Transfers

We may transfer Personal Data that we collect or that you provide as described in this Privacy Policy to contractors, service providers, and other third parties we use to support our business and who are contractually obligated to keep Personal Data confidential, use it only for the purposes for which we disclose it to them, and to process the Personal Data with the same standards set out in this Privacy Policy.

We may process, store, and transfer your Personal Data to countries outside the United Kingdom. Some of these countries may not have data protection laws equivalent to those in the UK. Whenever we transfer your Personal Data out of the UK, we ensure a similar degree of protection is afforded to it by implementing at least one of the following safeguards:

  • We will only transfer your Personal Data to countries that have been deemed to provide an adequate level of protection for Personal Data by the UK government.

  • Where we use certain service providers, we may use specific contracts approved for use in the UK which give Personal Data the same protection it has in the UK.

Please contact us if you want further information on the specific mechanism used by us when transferring your Personal Data out of the UK.

9. Your Legal Rights

Under UK data protection laws, you have rights including:

Right to be informed about how we collect and use your Personal Data.

Right of access to your Personal Data, and the right to request a copy of the information that we hold about you, along with other details.

Right to rectification of any incomplete or inaccurate Personal Data that we hold about you.

Right to erasure (also known as the "right to be forgotten") where there is no good reason for us continuing to process your Personal Data.

Right to restriction of processing your Personal Data where certain conditions apply.

Right to data portability allowing you to obtain and reuse your Personal Data for your own purposes across different services.

Right to object to processing your Personal Data for direct marketing, scientific, or historical research, or statistical purposes, or processing based on legitimate interests.

Rights related to automated decision-making including profiling which has a legal effect or otherwise significantly affects you.

If you wish to exercise any of these rights, please contact us at info@perspektivai.com.

You will not have to pay a fee to access your Personal Data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we could refuse to comply with your request in these circumstances.

We may need to request specific information from you to help us confirm your identity and ensure your right to access your Personal Data (or to exercise any of your other rights). This is a security measure to ensure that Personal Data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.

We try to respond to all legitimate requests within one month. Occasionally it could take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.

10. Choices About How We Use and Disclose Your Personal Data

We strive to provide you with choices regarding the Personal Data you provide to us. We have created mechanisms to provide you with the following control over your Personal Data:

Tracking Technologies and Advertising. When accessing the Website or the Services, you can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. If you disable or refuse cookies, please note that some parts of the Services may not be accessible or may not function properly.

Deleting your Content and Account. You can access and edit most of your profile information by signing into the Services. Should you choose to do so, you may delete your entire account. If your Client or User accounts are terminated, we will deactivate them, but we may retain your Personal Data and Usage Data for a certain period of time and disclose it in a manner consistent with our practices under this Privacy Policy.

If you wish to delete your Personal Data, please reach out to us at info@perspektivai.com with a request to delete your account. We are committed to respecting your privacy choices and will process your request in a timely manner.

Promotional Offers from the Company. If you have opted in to receive certain emails from us but no longer wish to have your email address or other contact information used by us to promote products or services, you can opt-out by checking the relevant box located on the form on which we collect your Personal Data or by sending us an email stating your request to info@perspektivai.com. If we have sent you a promotional email, you may unsubscribe by clicking the unsubscribe link we have included in the email.

11. Data Security

We have put in place appropriate security measures to prevent your Personal Data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your Personal Data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your Personal Data on our instructions and they are subject to a duty of confidentiality.

We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

Despite our efforts, we cannot guarantee the security of your Personal Data. Unauthorised entry or use, hardware or application failure and other factors, may compromise the security of your Personal Data at any time. We reserve the right, without any limitation, to investigate any suspected breaches of the Services' security or information technology or other systems or networks.

12. Data Retention

We will only retain your Personal Data for as long as reasonably necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting or reporting requirements. We may retain your Personal Data for a longer period in the event of a complaint or if we reasonably believe there is a prospect of litigation in respect to our relationship with you.

To determine the appropriate retention period for Personal Data, we consider the amount, nature and sensitivity of the Personal Data, the potential risk of harm from unauthorised use or disclosure of your Personal Data, the purposes for which we process your Personal Data and whether we can achieve those purposes through other means, and the applicable legal, regulatory, tax, accounting or other requirements.

In some circumstances we will anonymise your Personal Data (so that it can no longer be associated with you) for research or statistical purposes, in which case we may use this information indefinitely without further notice to you.

13. Complaints

If you have a complaint about our handling of your Personal Data, please contact us at info@perspektivai.com. We will respond to your complaint within 30 days.

If you are not satisfied with our response or believe we are processing your Personal Data not in accordance with the law, you can complain to the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues. The ICO's contact details are:

Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Helpline number: 0303 123 1113
Website: www.ico.org.uk

14. Changes To Our Privacy Policy

Perspektiv AI may amend this Privacy Policy from time to time. The use of Personal Data and Usage Data we collect is subject to the Privacy Policy in effect at the time the Personal Data or Usage Data is used. If we make any material changes in the way we use your Personal Data or Usage Data, we will notify you by (a) posting a notice on the Client or User account page of the Software or elsewhere on the Services; or (b) e-mailing you at your e-mail address associated with your Client or User account. Clients and Users of the Services are bound by any changes to the Privacy Policy when they use the Services after such changes have been first posted.

15. Contact Information

We welcome your questions, comments, and requests regarding this Privacy Policy and our privacy practices. Please contact us at:

Email: info@perspektivai.com